Legal Policies

7g88 Privacy Policy

Q: How can I request deletion of my personal information?

You can email support@7g88.im to request deletion of your account and data. Unless the data must be retained for legal obligations, we will action your request within 30 days. You can also make this request through live chat.

A transparent policy document explaining how 7g88 handles and protects your personal information.

Last updated: 1 November 2026

1. Introduction

7g88 takes the protection of Myanmar players' personal information very seriously. This Privacy Policy ("Policy") explains what personal information is collected from you when you use the 7g88.im website and its related services, the purposes for which it is used, and with whom it is shared.

Please read this Policy carefully. By accessing and using our website at any time, you agree to the terms and practices set out in this Policy. If you disagree with any part of the Policy, please stop using our services.

2. Types of Collected Information

We receive information in the following categories —

2.1 Information you provide voluntarily

Name, date of birth, and age verification provided when opening an account
Contact information — email address
Bank and payment details for deposits and withdrawals (KBZPay, Wave Money, AYA Pay)
Any communication records submitted through player support (live chat or email)

2.2 Automatically collected information

IP address, browser type and version
Device identifier and operating system
Website access logs, click activity, and browsing patterns
Gameplay history — games played, payment records, and winnings records
Data collected from cookies and similar tracking tools

2.3 Information received from third parties

We connect with our approved verification service providers to carry out your KYC (Know Your Customer) process. Information they provide is handled in accordance with this policy and used solely for building your KYC profile.

3. Purpose of Data Use

We use the personal information we collect only for the following purposes—

Account registration, verification and player identity management
Processing deposits, withdrawals and transfers
Managing bonuses, promotions and the VIP program effectively
Providing player customer support (live chat and email)
Meeting applicable legal requirements, Anti-Money Laundering (AML) obligations and responsible gambling requirements
Website security monitoring, fraud prevention and player account protection
Sending player-requested communications (account status updates, transaction notifications)
Improving and developing the website and services

4. Cookie Policy

Our website uses cookies and similar technologies (local storage, session storage). Cookies are small text files stored in your browser that serve the following purposes—

Essential cookies: Required to maintain login sessions and account security.
Functional cookies: Used to remember your language selection and preferences.
Analytics cookies: Used to understand website browsing patterns and improve our services.

You can block cookies through your browser settings, but doing so may affect some website features.

5. Data Sharing and Disclosure

We do not sell, rent or trade your personal information to third parties. However, we may share it with our selected service providers in the following cases—

Payment service providers: To process KBZPay, Wave Money and AYA Pay transfers
KYC / verification service providers: To verify player age and identity documents
Software / game platform providers: To keep game systems running smoothly
Legal obligations: When required to resolve legal disputes or when mandated by applicable law

All of our service providers are bound to us by data protection agreements that are consistent with this policy.

6. Data Security Measures

7g88 has put in place industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction—

Data transmission using SSL (Secure Socket Layer) encryption technology
Database encryption and secured server environments
Access controls — restricting access to player data only to staff whose duties require it
Regular security audits and operations within a cybersecurity framework
Payment-related data handled in accordance with PCI-DSS guidelines

Even with these measures in place, we want to be clear that no data transmitted over the internet can be guaranteed 100% secure. We therefore make every reasonable effort to protect the data we hold.

7. Data Retention Period

We retain your personal information for as long as is necessary to fulfil the purposes described in this policy, or to meet applicable legal requirements — whichever is longer—

Active accounts — for the full duration of use
From account closure — financial records are retained for five years
Data required to be retained under AML (Anti-Money Laundering) laws is kept for a period agreed upon with legal counsel
Player customer support records — retained for three years after account closure to allow for dispute resolution

8. Your Data Rights

You have the following rights regarding the personal information we hold about you—

Right to Access: You can request a copy of the data we hold about you
Right to Rectification: You can request that incorrect or incomplete data be corrected
Right to Erasure: You can request that your personal data be deleted, provided it does not conflict with current legal obligations
Right to Restrict Processing: You can request that we limit how we handle your data while a matter is being resolved
Right to Data Portability: You can request that your personal data be provided in a separate, portable format
Right to Object: You can raise objections regarding decisions related to the ownership of your player data

To exercise any of the rights above, please contact us at [email protected] and submit your request. We will respond and take action within 30 days.

9. Protection of Minors

The 7g88 website is intended for players aged 21 and above only. We do not knowingly collect or store personal data voluntarily provided by anyone under the age of 21. If we become aware that we hold data belonging to a person under 21, we will delete it immediately.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We have no control over the privacy policies of those external websites. When you leave our website, we encourage you to read the privacy policy of each individual site at your own discretion.

11. Policy Changes

We may update this Privacy Policy from time to time in response to changes in circumstances or services. Details of any changes will be shown under the "Last Updated" date at the top of this page. Your continued use of the website after the date a change is proposed will be taken as your acceptance of the updated policy.

We recommend checking this page regularly to stay informed of any policy changes.

12. Contact Us

If you have any questions, requests, or anything you would like to discuss regarding this Privacy Policy, you can reach the 7g88 customer support team—

Live Chat — available 24/7 through the live chat on the website
Email — [email protected]

Our support team operates in Myanmar and will respond to your request promptly.

FAQ

Questions about Data Privacy at 7g88

7g88 collects the name, date of birth, email address, and payment details you provide when opening an account. We also automatically collect website access records, IP address, data from cookies, and your gameplay history.

No. 7g88 does not sell, rent, or trade your personal information to third parties. We share only the minimum necessary data with our selected payment service providers, and all of them are bound to us by a data protection agreement.

Your data is kept for as long as your account is active. After your account is closed, financial records are retained for five years. Customer service records are retained for three years. Any data that must be kept longer due to legal requirements is handled in accordance with those legal obligations.

You can email [email protected] to request deletion of your account and data. Unless the data must be retained for legal obligations, we will action your request within 30 days. You can also make this request through live chat.

Payment data is protected with SSL encryption and handled in accordance with PCI-DSS guidelines. Transfers made through KBZPay, Wave Money, and AYA Pay are sent only over encrypted channels, and sensitive data such as card numbers is never stored on our servers.

Yes. You can block cookies through your browser settings. However, if essential cookies are blocked, you may experience service limitations such as being unable to log in or sessions not persisting. If you only refuse analytics cookies, core login functions will not be affected.

Every time we update the policy, we will update the "Last updated" date at the top of this page. We encourage you to check this page regularly. Continuing to use our services after a change is made means you accept the updated policy.